Skip to content

Organization Integrations

The Organization Integrations feature in LogCentral allows you to connect your organization with third-party services to extend functionality and streamline your workflows. By integrating external services, you can enhance your LogCentral experience with additional capabilities and data sources.

To access the integrations page for your organization:

  1. Navigate to /organizations/:orgId/integrations (replace :orgId with your organization’s ID)
  2. You’ll see the integrations dashboard where you can manage all your third-party connections

Note: Access to integrations may depend on your role within the organization. Organization owners and members with appropriate permissions can manage integrations.

LogCentral offers integration with Cisco Meraki, allowing you to connect your Meraki network infrastructure with LogCentral.

Key Features:

  • OAuth-based authentication for secure connection
  • Ability to disconnect the integration when needed
  • Token refresh capability to maintain active connections

Managing Your Meraki Connection:

To disconnect your Meraki integration:

  1. Locate the Meraki integration card on the integrations page
  2. Select the disconnect option
  3. Confirm your decision in the dialog that appears

The system will prompt you with a confirmation message before disconnecting to prevent accidental removal of your integration.

Refreshing OAuth Tokens:

LogCentral automatically manages OAuth tokens for your Meraki integration. If you need to manually refresh tokens:

  • The system uses the endpoint POST /organizations/{organization_id}/refresh-oauth-tokens
  • This requires authentication and appropriate permissions (OWNER or MEMBER with Meraki integration access)

If you need an integration that isn’t currently available, you can request it directly from the integrations page. Look for the “Request Integration” card to submit your integration needs to the LogCentral team.

Network Infrastructure Management: Connect your Meraki network devices to centralize monitoring and logging across your organization’s infrastructure.

Automated Data Sync: Maintain up-to-date information between LogCentral and your external services without manual intervention.

Extended Functionality: Leverage third-party services to add capabilities beyond LogCentral’s core features.

Integration management is controlled by your role within the organization:

  • Organization Owners: Full access to all integration features
  • Members: Access based on specific integration permissions assigned to their role

The permission system aligns with LogCentral’s role-based access control to ensure secure management of external connections.

Regular Token Maintenance: While LogCentral handles OAuth token refresh automatically, monitor your integration status to ensure connections remain active.

Review Connected Services: Periodically review your active integrations to ensure they’re still needed and properly configured.

Secure Disconnection: When removing an integration, use the proper disconnect process to ensure clean removal and prevent orphaned connections.

Permission Management: Ensure team members have appropriate access levels for the integrations they need to use.

If you experience issues with your integrations:

  1. Connection Problems: Check that your OAuth tokens are current and the external service is accessible
  2. Permission Errors: Verify your role has the necessary permissions for the integration you’re trying to access
  3. Token Refresh: If automatic token refresh fails, contact your organization owner or LogCentral support

For more information about managing your organization, see:

  • Organization Dashboard (accessible at /organizations/:orgId/dashboard/:orgId)
  • Organization settings and configuration
  • User role and permission management

Need Help? If you have questions about integrations or need assistance connecting a specific service, contact LogCentral support or your organization administrator.