How to Create an Organization

How to Create an Organization

Organizations are the primary workspace in LogCentral. They contain your locations, users, and all log data. You need at least one organization to start using LogCentral.

What is an Organization?

An organization in LogCentral represents:

• A company, team, or client workspace
• A container for multiple locations (log sources)
• A boundary for user access and permissions
• A billing unit for your subscription

Organization Hierarchy

Organization
├── Locations (physical/virtual sites)
│   └── Logs (syslog data)
├── Users (team members with roles)
├── Integrations (Meraki, etc.)
└── Settings (alerts, billing, etc.)

Creating Your First Organization

Step 1: Access the Organization Creation Page

After logging in, if you don’t have any organizations:

• You’ll see a prompt to create your first organization
• Or navigate to the dashboard and click Create Organization

Step 2: Enter Organization Details

Required Information:

Field	Description	Example
Name	Your organization’s display name	”Acme Corp” or “Client: ABC Inc”

Optional Settings:

• Description or notes
• Timezone preference
• Default alert settings

Step 3: Confirm Creation

Click Create Organization to finalize. You’ll be redirected to your new organization’s dashboard.

Organization Naming Best Practices

For Single Companies

Use your company name:

• “Acme Corporation”
• “TechStartup Inc”

For MSPs Managing Clients

Include client identifier:

• “Client: ABC Company”
• “[ABC] ABC Company”
• “MSP - ABC Corp”

For Multiple Environments

Separate by environment if needed:

• “Acme - Production”
• “Acme - Development”

After Creating an Organization

Your next steps:

1. Create a location - Define where logs come from
2. Invite team members - Add users to your organization
3. Set up integrations - Connect to Meraki or other services

Multiple Organizations

You can create and belong to multiple organizations:

• MSPs: One organization per client
• Large companies: Separate organizations by department or region
• Testing: Separate production from development

To switch between organizations, use the organization selector in the top navigation.

Organization Limits

Depending on your plan:

Plan	Locations	Users
Light	2	5
Business	10	25
Enterprise	50	100
Custom Enterprise	Unlimited	Unlimited

See Pricing for current plan details.

Deleting an Organization

Organizations can be deleted, but this is permanent and irreversible:

• All locations within will be deleted
• All log data will be permanently removed
• All user associations will be removed

See How to Delete an Organization for details.

Permissions

Organization access is role-based:

Role	Create Org	Manage Org	View Org
Owner	Yes	Yes	Yes
Admin	No	Yes	Yes
Member	No	No	Yes
Reader	No	No	Yes (limited)

Troubleshooting

Can’t create organization?

1. Verify your email is confirmed
2. Check if you’ve hit your plan’s organization limit
3. Ensure your subscription is active

Organization not appearing?

1. Refresh the page
2. Check the organization selector dropdown
3. Verify you have access (check with the organization owner)

Next Steps

Now that you have an organization:

1. Create your first location
2. Configure log forwarding
3. Invite team members