Invitations

Overview

The Invitations feature is the primary way to add new members to your organization in LogCentral. Organization owners can invite users by email address and assign them specific roles, while users can view and respond to invitations they’ve received. This system helps you build and manage your team’s access to your organization’s logs and resources.

Understanding Invitation Roles

When inviting users to your organization, you can assign one of four roles:

• Owner: Full control over the organization, including the ability to manage users and settings
• Member: Standard access to organization features and logs
• Reader: Read-only access to view logs and data without making changes
• Billing: Access to manage billing and subscription settings

Choose the role that matches the level of access each team member needs.

Invitation Statuses

Invitations move through different states as they’re processed:

• Pending: The invitation has been sent and is waiting for the user’s response
• Accepted: The user has joined your organization
• Rejected: The user declined the invitation
• Cancelled: You cancelled the invitation before it was accepted
• Expired: The invitation passed its time limit without being accepted

Managing Organization Invitations

Organization owners can manage invitations from the Users page within their organization settings. This is where you’ll send new invitations and track their status.

Viewing Invitations

The Organization Invitations section displays all invitations you’ve sent. You can filter the view to see:

• All invitations
• Pending invitations only
• Accepted invitations
• Rejected invitations
• Cancelled invitations
• Expired invitations

Each invitation card shows the recipient’s email, assigned role, and current status.

Cancelling Pending Invitations

If you need to revoke an invitation before it’s accepted, you can cancel pending invitations. This is useful if you sent an invitation by mistake or if circumstances have changed.

Responding to Invitations

When someone invites you to join their organization, you’ll receive an invitation that you can accept or reject. Managing your invitations helps you control which organizations you’re part of and what access you grant.

Viewing Your Invitations

Access your invitations page to see all pending invitations you’ve received. Each invitation displays:

• The organization name
• The role you’re being offered
• Who sent the invitation
• When the invitation expires

You’ll also see a history of past invitations, including those you’ve accepted, rejected, or that have expired.

Accepting or Rejecting Invitations

For each pending invitation, you can:

• Accept the invitation to join the organization with the assigned role
• Reject the invitation if you don’t want to join

Once you accept an invitation, you’ll immediately gain access to that organization according to your assigned role.

Best Practices

• Review roles carefully: Make sure you’re assigning the appropriate access level when inviting users
• Monitor pending invitations: Check regularly for invitations that haven’t been accepted and follow up if needed
• Clean up expired invitations: Resend invitations that have expired if the user still needs access
• Use Reader role for external stakeholders: When sharing access with partners or clients who only need to view data

Related Features

• User Management: Once users accept invitations, manage their roles and permissions from the Users page
• Organization Settings: Configure your organization’s overall settings and preferences