Overview
Deleting an organization in LogCentral is a permanent and irreversible action that completely removes your organization and all associated data from the system.
This is the most destructive operation available in LogCentral, and should only be performed when you're absolutely certain you want to permanently remove all data.
⚠️ CRITICAL WARNING: Once deleted, your organization and all its data cannot be recovered. There is no grace period, no undo button, and no way to restore deleted information.
What Gets Permanently Deleted
When you delete an organization, the following data is permanently removed:
All locations - Every location you've created will be deleted
All logs - Hot storage, cold storage, and archived logs are permanently erased
All audit logs
All integrations - Cisco Meraki connections and any other third-party integrations are disconnected and removed
All user access - Team members lose access to the organization immediately
All alerts and monitoring - Alert configurations and monitoring settings are deleted
All IP management settings - Network configurations and IP-related data are removed
Organization settings - All configuration and customization is lost
Before You Delete
Consider Alternatives
Before proceeding with deletion, consider these alternatives:
Deactivate locations - If you only need to stop monitoring certain sites, deactivate individual locations instead of deleting the entire organization
Disconnect integrations - Remove Cisco Meraki or other integrations without deleting data by using the "Disconnect" option on the integrations page
Remove team members - If the issue is user access, adjust team member permissions instead
Export Your Data
Important: LogCentral does not automatically export your data before deletion. If you need to retain any information:
Export critical logs before deletion
Document important configurations
Save any reports or analytics you need for future reference
Download integration settings if you plan to recreate them elsewhere
Billing Implications
⚠️ No refunds are provided for deleted organizations. If you have an active subscription:
Deletion does not trigger automatic refunds
You remain responsible for the current billing period
Contact support if you have billing questions before deleting
Who Can Delete an Organization
Organization deletion requires appropriate permissions. Typically, only organization owners or administrators can perform this action. If you don't have sufficient permissions, contact your organization owner or administrator.
Common Reasons for Organization Deletion
Users typically delete organizations when:
Migrating to a different logging platform
Consolidating multiple organizations into one
Closing a business or project permanently
Cleaning up test or demo organizations
Ending a trial period without continuing service
The Deletion Process
Access organization settings - Navigate to your organization management area
Locating the delete option - Find the organization deletion setting
Multiple confirmations - Expect to confirm your decision multiple times to prevent accidental deletion
Final authorization - Complete the final confirmation to execute the deletion
The system requires multiple confirmation steps specifically because this action is irreversible and destructive.
After Deletion
Once an organization is deleted:
All team members immediately lose access
Integration connections (like Cisco Meraki) are automatically disconnected
All associated data is permanently removed from LogCentral systems
Need Help?
If you're unsure about deleting your organization or need assistance:
Contact LogCentral support before proceeding with deletion
Discuss your specific situation with the support team
Ask about alternatives that might better suit your needs
Inquire about data export options if you need to preserve information
Remember: Support cannot recover a deleted organization. Once the deletion is complete, your data is gone forever.
Legal and Compliance Considerations
Before deleting an organization, consider:
Data retention requirements - Some industries require log retention for specific periods
Compliance obligations - Ensure deletion doesn't violate regulatory requirements
Audit trails - Export any logs needed for compliance or legal purposes
Business continuity - Verify that deletion won't impact ongoing operations or investigations
Final Reminder: Organization deletion is permanent and irreversible. All data will be lost. Export any information you need before proceeding, and contact support if you have any questions or concerns.